Auto Dealership Reports Data Breach Affecting New Hampshire & Massachusetts Customers

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Personal information from thousands of people in New Hampshire and Massachusetts has been compromised after a data backup tape from Bill Dube Ford/Toyota was stolen this summer.

The pilfered data include names, addresses, Social Security numbers and driver's license information, but no financial data such as credit card information, from customers at Bill Dube's dealerships in Dover, NH and Wilmington, Mass.

The data lost was discovered stolen on Aug. 5 and reported to police that same day. Customers were informed of the breach in a letter dated Dec. 5.

Company officials could not say precisely how many people were affected by the breach or what time period the data covered.

"It was in the thousands," said Bill Dube attorney Scott Silverman, of Boston about the number of people affected.

"I believe it was more than 10,000." Customers who purchased vehicles and those who had their vehicles serviced at the dealerships are affected.

The company has asked those with concerns to place fraud alerts on their credit files in case anyone tries to open new cards under their name.

A single data tape was stolen from a secure storage room at the Dover dealership on Dover Point Road in August, Silverman said. He said few people knew of the storage room and whoever stole the tape accessed the room via a staircase in the back of the dealership.

Dealership officials notified authorities of the alleged theft as soon as it was learned of; the data breach triggered investigations by police and the company, Silverman said.

The attorney generals from New Hampshire and Massachusetts were also notified.

Source: New Hampshire


 If you think you may be affected by this (or any other) data breach see earlier blogs:

Are you one of the tens of millions to be notified...Do you have a plan of action?

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