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National Consumer Protection Week is a coordinated campaign comprised of more than 60 federal, state and local agencies, consumer groups and national advocacy organizations. The advocacy efforts are focused on helping consumers understand their rights, while sharing information and encouraging...
Never underestimate the depths to which some debt collectors will sink when it comes to finding new ways to collect on a debt --whether it's owed or not. They will harrass, intimidate and levy threats all in an attempt to instill enough fear in...
After years of using unfair collection practices against consumers, a number of debt collection agencies are finally starting to feel the sting of consumer discontent.  Across the nation fed up consumers are fighting back instead of silently sitting back and ...
By now you might think that you've heard about all of the dirty and underhanded tricks that debt collectors pull to try and make money off of those who've fallen behind on their bills.  Well, you probably haven't. And this...
Let's start with the good news -a debt collection agency, West Asset Management, must pay a record $2.8 million settlement to settle FTC charges that they repeatedly violated the Fair Debt Collection Practices Act.  Dishonorable debt collectors have been known...
On its corporate website, JPMorgan Chase makes a noble pledge: "We are committed to doing the right thing." Public Justice is out to make them keep that commitment, having just filed an opening brief in the Fourth Circuit in Epps...
Debt collectors commonly use auto-dialing or pre-recorded messages when they initially contact people. However, if these calls are made to your cell phone, the collector has likely violated the Telephone Consumer Protection Act (TCPA). If you gave permission to a...
Would it scare you to know that debt collection companies employ people who have criminal records for identity theft, rape, check forgery, assault, and drunken driving offenses? That's what is happening and it's quite alarming. It appears that even though...
As I've noted on many occasions, predators of all sorts lurk behind computer screens, slithering through profiles and personal data searching for a vulnerable target.  We've heard of identity thieves, fraudsters and even sexual predators whose sole task seems to...
Here are some quick tips on how to protect yourself from abusive robo-dialer debt collection calls.In his recent Newsletter, my friend and wise consumer attorney John Watts offered up the below insightful tips and examples on how to stop multiple...

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A memoir exposing the steep price consumers pay when facing mortgage servicing errors, inaccurate credit reporting, illegal debt collection practices, identity theft and weak consumer protection laws. THE BOOK » DENISE'S STORY »